Service Types:

Cleaning, Sanitizing, Disinfecting & Sterilizing services – What’s the difference?

Before you can truly understand the difference, some common terms should be understood.


Cleaning: this is the removal of visible organic debris and grease. Typically done with hot water and detergent.


Disinfection: A process where a disinfectant is applied to kill or reduce the amounts of pathogens (germs, viruses) to a safe level and is usually done with special chemicals.


Detergent: a chemical used in cleaning to remove organic debris and grease.


Disinfectant: a chemical used for disinfection.


Sanitizing: Is the process by which the numbers of microorganisms are substantially reduced, usually by up to 99.99%.


Sterilization: Is the process by which all microorganisms are directly killed or are inactivated.

Steps to Cleaning and Disinfecting a space: 

  1. Pre-clean: Remove excess items from surfaces to be clean (sweeping, vacuuming, clearing)
  2. Main clean: remove / wipe down surfaces with the use of a detergent.
  3. Disinfection: kill the bacteria / viruses with a disinfectant.

1. Cleaning

Cleaning, is surface cleaning, typically done with soap & water or detergent on surfaces, such as floors, windows, etc., where the likelihood of pathogen transfer from the surface is low.

2. Disinfection

Disinfection is appropriate for frequently touched surfaces and surfaces likely to harbor pathogens. Since sanitizing does not make anti-viral claims, sanitizing offers no confidence of killing the flu or other viruses commonly found on surfaces. When you sanitize, you are killing/reducing the number of bacteria present by 99.9 percent but doing nothing about viruses and fungus. Sanitizing is better than cleaning alone but the reduction of pathogen populations on environmental surfaces is exponentially better when you disinfect.

3. Sanitizing

Sanitizing should only be applied to food contact surfaces, which is required as part of the food code.

4. Sterilization

Sterilization would typically be the process required for cleaning surgical equipment.

If Disinfection is the goal, cleaning is an important first step because it physically removes dirt, organic matter and most germs from surfaces. All surfaces must be thoroughly cleaned before disinfection. This ensures that germs are not hidden from the disinfectant when it is applied.

Our Process:

Step 1

  • Our staff will respond to your call for assistance wearing an N95 respirator or better & latex gloves.

Step 2

  • Once we arrive and are invited in by you, we will then survey the area to be disinfected.

Step 3

  • We will “Safe Off” areas where disinfecting product is not wanted, such as electronics…. food pantries……plants

Step 4

  • With the area “Safed Off” & all pets & people vacated from the premises, our staff will then apply a fog of an EPA registered disinfecting product to all surfaces & air within the space.

Step 5

  • This disinfecting product will then be allowed to activate on the surfaces for 10 minutes standing time. After the 10 minutes of standing time we will then follow up with a wipe down using more disinfectant, with a concentration on the High Touch areas, all the while working our way toward the main entrance to finish the process.

Step 6

  • For business owners, we offer a “Certificate Of Applied Disinfectant” placard with a date of service. This can be prominently displayed at your front entrance. This certificate coupled with your staff’s commitment to keep common high touch areas continually sanitized can be a great way to attract patrons to your business.