Smoke Damage Long Island NY

Why True Restorations?

  • We are experienced fire & smoke restoration contractors with IICRC certifications
    for smoke cleaning & deodorization.
  • We possess specialized equipment that helps to filter the air and neutralize
    smoke odors. Treating a smoke affected structure is not a job for a
    homeowner/laymen or even a typical contractor.
  • We will help our clients start a smoke insurance claim and guide them through
    this tricky, involved process. We utilize the Xactimate estimating program which
    is the same estimating database used by most, if not all insurance providers. By
    using this program it allows us to communicate directly with your insurance
    company on your behalf and come to an acceptable insurance payout which
    eliminates out of pocket expenses for our clients.
  • Our communication & managerial systems and attention to detail are tops in the
    industry!!!

The 4-Step Process for Proper Smoke Cleaning

Step 1: Air Treatment & Removal Textiles & other sources of smoke smell

  • Air Scrubbers – An air scrubber combined with an activated carbon or charcoal filter is a very affective means for odor removal. The HEPA filter within the air scrubber will remove air pollutants that are invisible to the naked eye down to 0.3 microns. Toput that in perspective, a human hair has a diameter of 100-150 microns and the human eye can only see to 10 microns.

o Use of an Air Scrubber on a Soot or fire loss is imperative as it removes the air
pollution from the environment. Air pollution can’t be seen with the naked eye.
o Particles also settle out at different rates, (visible dust takes 5 seconds, mites
and fungal spores take 5 minutes, dander takes 10 hours, soot and gasses
can take up to 10 days.
o Activated carbon or charcoal filters should be used with an air scrubber to
remove odor. Carbon and charcoal filters are one in the same as the
terminology is based on the manufacture selling the product.

  • Activated Carbon works by adsorption to remove gasses and
    odor causing fumes.
  • 1 lbs of activated carbon has the surface area to treat the
    equivalent of 100 football fields. The carbon filters we use have
    2.2 lbs of activated in them.
  • Removal & cleaning of textiles (clothing, drapes, bedding, etc.) will drastically lower the odor in the property and is the next step of remediation / cleaning process.

Step 2: Clean and Deodorize Exposed Surfaces

  • Precleaning with a HEPA vacuum with a brush head followed by either a dry or wet
    cleaning method depending on the surfaces and the type of smoke or soot. Another
    step of pre-cleaning would be the cleaning of any HVAC system affected, which
    should be done prior to wipe down of any surfaces. Precleaning with a HEPA
    vacuum reduces the particles that can be re-released into the air.
  • The next step is a wipe down with a dry chemsponge and / or wet cleaning with a
    degreaser to physically remove soot from the surface of the material. Dry cleaning
    with a soot or dry sponge will pull some soot out of the pores of porous materials.
    Chemical Odor neutralizers such as Odor X 9D9 can either be mixed with a wet
    cleaning solution or applied directly by a ULV fogger or pump sprayer

Step 3: Neutralizing trapped smoke odors

  • Ozone producing machines – Ozone producing machines are used to create a
    chemical reaction to odor molecules by adding one oxygen molecule (This process
    is called oxidation). Although ozone is the most effective odor neutralizer, it is also
    the most dangerous if not used correctly.
  • o Ozone can damage, paint and rubber, create peroxide if water is present
    bleaching materials, and cause major health hazards as it is a strong
    respiratory irritant.
    o Only use in vacant houses with no fish tanks and on a timer.
  • Hydroxyl Ions – Hydroxyl generating machines operate much like an ozone machine
    as it works by oxidizing materials, however is much milder then ozone as it does not
    damage materials and does not pose a health hazard. Since it is a milder machine, it
    takes days to do what ozone does in hours.
  • o Hydroxyl machines require humidity to work as it uses water molecules
    to create hydroxyl Ions.
    o Some Hydroxyl machines create small amounts of ozone
  • Crystal Odor Counteractant (COC) and Thermal fogging – COC and thermal
    fogging work in conjunction with each other.
  • o COC is an odor adsorbing crystal which helps neutralize certain types of odor
    causing gasses by the process of adsorption much like activated carbon. The
    difference being that COC use a time release evaporative control agent into the
    air where it attaches to the odor causing molecule to neutralize it.
  • 4 ounces controls 200 Sf of area.
  • o Thermal fogging takes a liquid with odor neutralizing capabilities and
    effectively evaporates it into a smoke like fog. This fog acts just like smoke
    from a fire and pushes its way into all the cracks and crevasses that were un
    able to be cleaned by hand. This fog works by adsorption attaching to the
    odor molecules and neutralizing them.
  • Some thermal foggers use a gas burning flame to work and should
    only be used in unoccupied fully gutted houses.
  • 2 people should be working together for 1 thermal fogging job. 1 person
    to operate the fogger and 1 person to guide the other out of the room
    as the fog will inhibit vision
  • Some thermal foggers can ignite drapes, carpet, or contents if too close, this process is done with great care. The local fire department will be notified prior to commencing fogging as the structure will be filled with this fog and often times gives
    the appearance of a fire
  • Step 4: Encapsulation, Seal surfaces
  • After all the cleaning is completed and the air pollution is reduced, the final stage is to
    encapsulate the remaining structure by use of fire or odor rated sealers. This step
    seals off all the pores of the materials effectively locking any remaining odor causing
    molecules that have not been neutralized into the material. This sealer can be
    sprayed or painted onto a surface with a brush or roller

    It is important to note that this is the final step of the cleaning process and at no time
    should any previous steps be skipped prior to this step. Encapsulation only works if
    there is a small amount of remaining odors molecules left behind after the cleaning
    process. The reason for this is expansion and contraction of materials based on the
    environment. As materials get exposed to heat or moisture they expand exposing the
    pores of the material and heavy odors can still escape if the previous steps are not
    completed ( a job competed in January with no odor may have an odor reappear in
    August if the process is not followed).

Do’s & Dont’s for smoke damage in Long Island NY:

  • DON’T- Do anything until you document the extent of the smoke & soot
    infiltration.
  • DON’T- attempt to exhaust any smoke through your HVAC system or whole
    house fan.
  • DON’T- attempt to clean any wall surfaces, garments, upholstery, carpets and
    appliances without consulting a True Restorations professional. Improper
    cleaning techniques may cause further damage.
  • DON’T – consume any foods exposed to smoke
  • DON’T – use any makeup or topically applied ointments exposed to smoke
  • DO- ensure the HVAC system is shut off
  • DO- open windows & doors to release trapped smoke if weather conditions allow
  • DO- empty you refrigerator, freezer and cabinets of all perishable items.

CALL US ASAP!!!!
If you experience a fire or any kind of smoke related issue, please call us in for an
immediate consult. We will respond in and handle any and all aspects of cleanup
631-757- 0212