Water damage in Long Island is not uncommon, with it being surrounded by water and all. But it doesn’t mean you should take it lightly. The water pooling up on your floor may get sucked up but the unseen water & moisture behind walls & under the flooring can wreck tremendous havoc if not dealt with properly. Have a professional take care of flooded basement water removal as well as detecting, exposing & drying hidden, trapped moisture before mold growth occurs will ensure the safety of you and your family. True Restorations, a top company dedicated to water damage restoration in Long Island NY, ensures complete removal, cleanup, and restoration of your home.
You wake up one morning to find 1” of water throughout your finished basement. You search for the source but are unable to find a broken pipe or cracked plumbing pipe. You remember that there was a torrential downpour late last night & that somehow this build-up of water must have found some way to get into your basement. You think “this is going to be a lot of work”. After a call to your insurance agent, you learn that groundwater entering your home from this situation is known as ‘seepage” and that there is no coverage under your current policy for this type of work. Now what??
You go to your laptop computer, open up Google and type in “flooded basement water removal company near me”. After perusing a few sites & make a few appointments for site visits for an evaluation & quote, then, and only then does the magnitude of the coming cleanup occur to you.
The first company to respond in for an assessment & quote was a local, reputable, highly rated water restoration company. Their assessment echoes your insurance agents, there likely will be no coverage, this work will have to be paid “out of pocket”. The restoration tech also explains many other aspects of a proper clean-up that you have never heard about. Terms like: category 3 water, elevated moisture readings showing trapped moisture in sheetrocked walls, potential harmful mold growth as a result of improper dry down of the affected structure. They present you with a quote for full water restoration services as per the IICRC guidelines. You think…..”Wow, this is way more work than you were thinking, all you want is the water removed”. You thank them for the quote and then wait for a second evaluation.
The second company to respond to your request for help is a local plumber who specializes in pump-outs, typically sewer backups. He is not trained in water restoration and doesn’t even own a water meter that can detect elevated moisture readings in sheetrock, wood or even concrete or other surfaces. The plumber says, “only 1” of water….this is a piece of cake, I will have this water soaked up in 45 minutes”. He recommends that you set up a few fans to help dry everything down. He also recommends to maybe spray some bleach and do additional precautionary clean up. He gives you a price that is about one-quarter of what the restoration contractor quoted.
After the two assessments & quotes and some thoughtful reflection, you make your decision on what to do. This scenario will play out for countless property owners, over & over again…… every day. Which direction any particular property will be determined by factoring available monies coupled with risk tolerance. If you can afford to pay to have the restoration contractor who is licensed, insured & trained to perform a full water restoration project with complete dry down and anti-microbial treatment and you absolutely are risk-averse to exposing your family to the potentially harmful affects of improperly cleaned surfaces or potential mold infestation. If your situation presents you with limited unavailable disposable income and an inability to access credit to pay for services, you may be forced to hire the “cheap guy” even knowing or wanting the full restoration & cleanup offered by the trained, competent restoration contractor.
We at True Restorations are realistic & understanding about any one person’s particular financial situation and ability to pay for services will vary. We will respond to these types of emergencies for a free consultation. We will provide pricing for full restoration services as well as ala carte pricing for less than a complete water restoration project as we realize that without proper insurance coverage, some clients will need a modified scope of work that they can realistically afford. We do however seek an indemnification from our clients for protection against not following the IICRC guidelines for proper restoration along with executing the modified cleanup & dry down of the affected structure.
If your home or business is affected by water in any way, please call us right away at 631-757-0212 for an immediate response, consultation & quote for services.
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