24/7 Mold Remediation & Cleanup
True Restorations, a mold remediation company in Long Island, NY, specializes in complete mold removal and mold damage restoration. NYS law on mold states that a mold testing company cannot be the same company that performs the mold removal. True Restorations is an NYS licensed & certified mold remediation company consisting of licensed mold removal technicians and licensed mold removal supervisors.
Our Mold Remediation Process
How we take action
When dangerous levels of mold are detected by a licensed mold inspector, the testing company prepares a mold remediation plan to safely remove the detected mold. We at True Restorations will make sure that NYS guidelines for safe mold removal are strictly adhered to, not following the guidelines could cause harmful mold spores to be spread to all areas of a dwelling.
Mold abatement is not a project that should be started or attempted by anyone other than a mold removal specialist. Our “One Call Does it All” motto ensures that you not only get the mold remediation completed, you also get complete “turn-key” repairs of all ripped out interior finishes. True Restorations, makes sure that your home or workplace is mold free from top to bottom. At the same time, if your insurance provider states that there is coverage for mold remediation, we provide a free mold Xactimate insurance estimate to your insurance company & seek approvals and payments for all necessary mold remediation, which could eliminate out of pocket expenses.
IICRC Certified Professionals
We work with your insurance company for you.
Mold Mitigation
Saving you additional expenses and potential, dangerous health effects
Once we arrive at your location we will work on identifying sources of moisture & water infiltration. Mold needs moisture to grow, this condition will need to be corrected to prevent further growth or the reoccurrence of mold growth in the affected area.
After the moisture source has been rectified, we will set up containment of the affected areas to ensure that mold spores cannot escape during the mold remediation process. This is achieved by creating a negative air environment utilizing specialized high capacity air scrubbers.
All affected sections will then be dried off completely and all surfaces will be cleaned, scrubbed & HEPA vacuumed free of remnant mold spores. The work area, a.k.a “hot zone” will have the air scrubbed for an additional 3 days after remediation is complete to ensure all airborne spores have been removed. Upon completion of the remediation & air scrubbing, a mold testing company would retest the air & surfaces to confirm that the mold has been completely eradicated, this approval would complete the mold remediation process.
Mold Repair
Saving you additional expenses and potential, dangerous health effects
True Restoration Experts will discuss costs and details for repairing all demolished interior & exterior finishes with you, if your insurance company is covering all repairs, we will work closely with the adjuster to come to an agreed repair payout. Assuming an agreement has been met, we will perform all necessary repairs for the agreed repair payout total. Upon completion of the whole mold damage restoration, our True Restorations team will request a certificate of completion & satisfaction to ensure high levels of customer satisfaction have been met.
Do's
Things you should do if you experience a mold issue
- Do remove yourself, other family members, and pets from the house
- Do take physical precautions so as not to inhale possible contaminates
- Do immediately turn off any forced air heating or cooling system in the home/building
Don'ts
Things you SHOULDN’T do if you experience a mold issue
- Don’t touch any affected material or material in the vicinity of an affected area
- Don’t go from an affected area to a clean area
- Don’t take any items from the house/building without the item being approved by a True Tech or CIH (Certified Industrial Hygienist)
- Don’t go into the containment room if you’re not a qualified technician
FAQ
EMS = Emergency mitigation service RCV = recoverable cash value, which would be the total value of the labor & materials needed to repair and/or replace the exact same finished materials (a.k.a. like, kind & quality). ACV = actual cash value. This value is the amount of the initial repair payout, which is typically the RCV less the recoverable depreciation. D&R = detach & reset. This Xactimate entry is used as a labor only entry for salvageable items that need to be removed / salvaged / and reset as a part of the repair process. Example: A vanity is being replaced but the sinktop & faucet would need to be salvaged & reinstalled on the new vanity cabinet. R&R = Remove & replace. This Xactimate entry is used when an item is being entirely demolished & replaced with a new similar item of similar grade & composition. O&P = Overhead & profit. This extra add-on is typically applied to Xactimate repair line item entries to compensate for having to hire a professional contractor to manage & coordinate the repair portion of your project. This multiplier is often left off repair estimates when homeowners try to “go it alone” without the assistance of an industry professional assisting in settling the claim.
Most likely your payout will be the ACV (actual cash value) less the amount of your deductible. Example, the RCV (recoverable cash value) on your repair payout is $10,000 and your ACV (actual cash value) is $8500, $1,500 is withheld and that is the recoverable depreciation. If you have a $1,000 deductible, your initial insurance repair payout will be $7,500. You can also get the $1,500 from your insurance carrier under certain conditions
Typically, If you can show your insurance carrier receipts for any supplies you paid for directly along with paid invoices to your contractor that add up or more than the RCV value, you would then qualify to get reimbursed the recoverable depreciation…..or…….you may be able to have the carrier release the recoverable depreciation once you have a signed contract with a contractor equal to the RCV.
Collections on the EMS portion of your claim, though it takes a lot of time & delays, the carriers will often cut a check directly to True Restorations as a sole payee, which is proper due to the fact that the signed service authorization states those particulars, plus….all the work has been completed. The emergency work is handled this way because the scope of work is unknown and providing an estimate often takes time, additional time typically causes more damage. Your insurance carrier prefers to have the emergency work commence immediately to minimize the damages and is prepared to be billed directly from the restoration contractor. With a signed direction of payment from you (aka: DOP), that document instructs the carrier to pay True Restorations directly for the EMS work. On the repair side we don’t offer credit terms on repair work, we are not a bank or a lending institution. This is mainly due to the insurance carrier’s unwillingness to guarantee unencumbered payments directly to TR as their policy is to put additional parties on the checks (mortgage companies). Your mortgager would have the legal right to the funds if there are delinquencies.
