24/7 EMERGENCY WATER DAMAGE CLEANUP
ON SITE IN UNDER AN HOUR | CALL CALL 631-757-0212
True Restorations specializes in “full service” hassle free water damage cleanup for Nassau & Suffolk counties on Long Island. We will handle every aspect of your water emergency… from the free onsite assessment through claims processing, cleanup & billing directly to your insurance company. If you have any need to safeguard your salvageable contents during the cleanup & rebuild, we can store those items offsite in our climate controlled warehouse & bill out your insurance carrier for the work.
Whether you have a burst pipe or leaking pipe, a defective boiler or hot water heater or water damage from wind driven rain or any other water related emergency, we can handle any size condition and be onsite in less than 1 hour to begin service.
or fill out our
EMERGENCY SERVICES CONTACT FORM
Emergency Services Contact Form

HOW WE TAKE ACTION
IICRC CERTIFIED PROFESSIONALS
We understand how water damage could extensively affect your establishment or household, so we want to find smart options to get the problem under control. Upon arrival, we’ll immediately make sure that the source of the water is stopped, decelerated, or neutralized. We handle any type of flood & water damage causes including:
LEAKING WATER PIPES
OVERFLOWING TOILETS, TUBS, SINKS OR DEFECTIVE APPLIANCES
WIND DRIVEN RAIN WITH INTERIOR DAMAGE
COASTAL FLOODING
Once we have the source of your water problem under control mitigation & restoration services will commence immediately for water cleanup and removal, the True Restorations team will water extraction of any stagnant water & expose all wet surfaces. Next, a complete assessment of water damage will be made using specialized moisture meters, we’ll map out and annotate moisture analysis of all affected areas as well as secure a “dry standard” for your home/establishment and work with an insurance adjuster on an approved scope of work.
Our team will set up air movers, dehumidifiers & control areas as mandated under IICRC guidelines – measure, monitor and adjust the equipment during the dry down process with daily readings to ensure progress. Once the dry down is within IICRC standard limits, we will apply a biocide spray (mold inhibitor) to all exposed surfaces.
WATER DAMAGE ASSESSMENT
WATER EXTRACTION
DRYING OF AFFECTED AREAS SUCH AS FLOORS, WALLS, & FURNITURE
AIR MOVERS & DEHUMIDIFIERS
REMEDIATING MOLD AND MILDEW DAMAGE
APPLICATION OF BIOCIDE SPRAY (mold inhibitor)


ASSISTANCE WITH FILING AN INSURANCE CLAIM
WE WORK WITH ALL INSURANCE COMPANIES
We will assist with filing an insurance claim. We then share a fully detailed insurance estimate with the insurance adjuster and perform all necessary repairs for the agreed final insurance payout.Working with insurance companies while recovering from water damage is stressful. We can work with your insurance company to settle claims quickly.







WATER MITIGATION PROCESS
SAVING YOU ADDITIONAL EXPENSES &
POTENTIAL DANGEROUS HEALTH EFFECTS
This process is required as soon as possible to lessen the extent of additional damages. If mitigation & restoration is improperly done or incomplete, a mold condition can be created & hidden from view. This could cost our clients a lot of additional expense and potential dangerous health effects.
When all the necessary mitigation & restoration services are complete, we will ask for a certificate of completion & satisfaction to ensure high levels of customer satisfaction are achieved by our staff. We will then directly share dry down results with your insurance company and invoice them straightaway for direct payment for all services rendered.
WATER DAMAGE RESTORATIONS
BRINGING YOUR HOME OR BUSINESS BACK TO PRE-LOSS CONDITIONS
Unlike the large “mitigation only” restoration franchises who don’t perform the repairs of ripped out, damaged finishing’s, True Restorations will repair your home or business to pre-loss condition…complete! We guarantee you, that all the necessary points in the operations are professionally managed to completion because we know as ordinary people, how miserable it is when expectations aren’t met.
Do’s:
Things you should do if you experience a water leak
▢ Eliminate the water source (if possible)
▢ Turn off electric circuit breaker (if possible & safe to do so)
▢ Protect carpets & rugs from staining by putting foil or plastic beneath furniture legs
▢ Hang draperies and pin up furniture skirts
▢ Remove & store breakables & valuables
▢ Be cautious of slipping hazards
▢ Contact EMS if you have any health concerns
Don’ts:
Things you SHOULDN’T do if you experience a water leak
▢ Don’t use a household vacuum to suck up water
▢ Don’t use newspapers on wet surfaces
▢ Don’t walk across wet surfaces more than necessary
▢ Don’t activate the HVAC system or adjust indoor temperature to increase drying
▢ Don’t enter an area with standing water
▢ Don’t consume any food or use any hygiene items from an affected area (especially if a Cat 2/3 area)
▢ Don’t use any home fans to dry any surfaces
Don’t Waste Time, Contact Us At 631-757-0212 for prompt, immediate, professional water damage restoration services.
FAQs
READ WHAT OUR CUSTOMERS HAVE TO SAY

True Restorations went above and beyond
The team at True Restorations went above and beyond the call of duty responding to a broken pipe in our home. Our basement was flooded and there was significant damage. Their team arrived promptly and began the clean up. The had to gut and restore 2/3's of our basement. They did so in a timely manner. They were compassionate, professional and knowledgeable. We will use them again and be sure to recommend them to friends and family.
Amyprofessional, polite and did a fantastic job
Every member of the crew at True Restorations were professional, polite and did a fantastic job in restoring our flood and remodel of our basement. We will definitely recommend this company to everyone we know. They responded to us almost immediately and treated our home as if it was their own. True Restorations turned a horrible accident into a pleasurable outcome. Thank you to all.
FrancineTrue Restoration was at our house in minutes.
We had a water leak in our kitchen and being 6 months pregnant I have no time to even think about it. True Restoration was at our house in minutes. The whole team was very professional and treated our house like it was there own. We are very excited for the renovation that are happening and how fast. We couldn’t have ask for a better team to take us through this stressful process. There making it very easy. And we can’t thank them enough.
JanieceThey always call back, and are nothing but pleasant to deal with
I highly recommend using them. They always call back, and are nothing but pleasant to deal with. We had a leak in our upstairs bathroom, that proceeded to come through to our dining room....what a mess. The day I called them, they located the leak (it was in the wall, and not easily detected) and took out part of the wall, and ripped up carpeting, and treated every surface so that no mold would grow. Then they set up fans, a dehumidifier, and an air purifier, which ran for 3-4 days, and they checked every day the progress of drying. By the third day the upstairs was done, and by the fourth, downstairs was done. They cleaned up beautifully, and now will start my repairs. I will review again when the repairs are done. So sorry for the lengthy review, but it’s so important to dry whatever gets wet, because otherwise mold will grow, and that’s a health concern.
Norma